This unexpected customer service took me by surprise. After delivering a recent keynote presentation, I decided to send the client a gift basket to say thanks. I looked up a company in Ottawa and chose a gift. The next day I received an email with my invoice and this note attached: Dear Bob, Thank you for your order. […]
Tag: memorable customer service
I Saved $15 by Speaking Backwards, Great Customer Service
Customer Service at its best After delivering a recent keynote presentation, I decided to send the client a gift basket to say thanks. I looked up a company in Ottawa and chose a gift. The next day I received an email with my invoice and this note attached: Dear Bob, Thank you for your order. Delivery […]
